If you've just set up AdCurve or added a new publisher, you may see a yellow error message at the top of the page to say that we are not currently tracking any visits.

This is normal when just getting started. Once you've successfully generated and uploaded a feed it can take some time for the publisher to collect that feed and start listing your products so that AdCurve can track the visits.

Once we see your first visits, we'll send you an email to notify you.

If you've just set up a publisher and haven't seen traffic after 48 hours, or if this alert appears on an existing publisher, please contact customer support so that we help resolve the issue.

If you need any further support with visit tracking, or if something is missing from our article, please don't hesitate to start a chat with us at any time using the Intercom button in the bottom right of your screen.